Shipping Policy

Last Updated: October 31, 2026

Shipping & Delivery

Southern Athletica is committed to providing a reliable shipping experience. All shipped orders include tracking information so customers can monitor delivery progress.

Shipping options, applicable charges, and estimated delivery times are displayed at checkout.

Free U.S. Shipping

Enjoy Free U.S. Shipping on orders of $100 or more within the contiguous United States when the cost of standard ground shipping is less than $20.

Orders under $100, orders with standard ground shipping costs of $20 or more, and orders shipped outside the contiguous United States are subject to applicable shipping charges displayed at checkout.

Free shipping applies only when the stated eligibility requirements are satisfied and a complimentary shipping option is offered at checkout.

Order Processing & Delivery Estimates

Orders are processed and shipped according to our current fulfillment schedule, subject to product availability, payment verification, holidays, and operational conditions.

Delivery estimates shown at checkout or by shipping carriers are estimates, not guaranteed arrival dates unless expressly identified as guaranteed.

We are not responsible for delays caused solely by circumstances outside our reasonable control, including severe weather, carrier disruptions, or other events beyond our control. This does not affect any rights customers have under applicable law.

If we cannot ship an order within the promised timeframe, or within the period required by applicable law when no timeframe is stated, we will provide any notice, cancellation option, or refund required by law.

Shipping Addresses

Customers are responsible for reviewing and confirming their shipping information before completing checkout.

If an address is incorrect or incomplete, please contact support@southernathletica.com as soon as possible.

We cannot guarantee address changes after an order has been processed or transferred to the carrier.

Additional shipping charges resulting from customer-provided address errors, refused deliveries, or returned-to-sender packages may apply when legally permissible and appropriately disclosed.

Lost, Damaged, or Missing Packages

If your order arrives damaged, contains incorrect merchandise, or has not arrived, please contact support@southernathletica.com with your order number and relevant details.

We may review carrier tracking, delivery records, and other available information to investigate reported delivery issues.

A carrier's delivery confirmation may be considered as part of an investigation but does not automatically eliminate any legal responsibility Southern Athletica may have for an undelivered order.

We will provide an appropriate resolution consistent with applicable law.

Original Shipping Charges

Original shipping charges paid by customers are generally non-refundable for completed deliveries and voluntary returns, except where required by applicable law or otherwise stated in our Return Policy.

Free Shipping & Full-Order Returns

If every item from an order that received complimentary outbound shipping is returned for a refund to the original payment method, a $10 Original Shipping Recovery Fee will be deducted from the refund, as disclosed in our Return Policy.

This fee applies once per qualifying order, whether or not Redo Protection was purchased.

The fee does not apply to partial returns, exchanges, or returns for store credit.

The fee will not apply where prohibited by law or where Southern Athletica is legally required to provide a remedy without the deduction, including certain defective, damaged, incorrect, or materially misdescribed merchandise.

Redo Protection

Redo Protection covers return shipping labels for eligible refunds, exchanges, and store credit returns, subject to the applicable program terms.

Redo Protection does not cover the original outbound shipping cost of delivering an order.

For qualifying full-order returns refunded to the original payment method, the $10 Original Shipping Recovery Fee still applies, including when Redo Protection was purchased.

Redo Protection fees are generally non-refundable, except where required by law or applicable program terms.

For complete return eligibility requirements and procedures, please review our Return Policy.

Contact Us

For questions about shipping, tracking, delivery issues, or returns, contact:

Southern Athletica LLC

Email: support@southernathletica.com

Website: https://southernathletica.com