Terms of service
Terms of Service
Last Updated: October 31, 2026
1. Overview and Acceptance of Terms
Welcome to Southern Athletica.
This website, located at https://southernathletica.com (the "Site"), is owned and operated by Southern Athletica LLC ("Southern Athletica," "Company," "we," "us," or "our").
These Terms of Service ("Terms") govern access to and use of our website, online store, customer accounts, products, content, and related services (collectively, the "Services").
Please read these Terms carefully before using our Services.
By accessing or using our Services, creating an account, or placing an order, you agree to these Terms to the extent that a legally enforceable agreement is formed.
If you do not agree, you should discontinue use of our Services.
Additional policies, including our Privacy Policy, Shipping Policy, Return Policy, and any terms expressly applicable to specific transactions, may apply.
Nothing in these Terms limits rights or remedies that cannot lawfully be excluded or waived.
2. Eligibility and Authorized Use
By using our Services, you represent that you are at least the age of majority in your jurisdiction or are using the Services with the permission and supervision of a parent or legal guardian where permitted by law.
Our Services are intended for lawful personal shopping and other authorized purposes.
You agree not to:
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Use the Services for unlawful, fraudulent, deceptive, or unauthorized activities.
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Attempt to gain unauthorized access to accounts, systems, networks, or customer information.
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Introduce viruses, malicious software, or harmful code.
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Interfere with the security, operation, or availability of our Services.
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Circumvent technological or security measures.
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Use automated systems to scrape, harvest, or commercially exploit website content without authorization, except as permitted by law.
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Impersonate another person or provide materially false information.
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Infringe upon intellectual property or other legal rights.
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Engage in activities that disrupt other customers' use of our Services.
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Violate applicable laws or regulations.
We reserve the right to investigate suspected violations and take reasonable action, including restricting access, canceling fraudulent transactions, or terminating accounts, subject to applicable law.
3. Customer Accounts and Security
Certain Services may allow you to create or access a customer account.
You agree to provide accurate and current information and to take reasonable steps to protect your account credentials.
You are responsible for activities conducted through your account to the extent permitted by applicable law.
If you suspect unauthorized account access, notify us at support@southernathletica.com.
We may suspend or terminate accounts associated with suspected fraud, unlawful conduct, security threats, or material violations of these Terms.
We may require additional verification before processing certain transactions or account requests.
4. Product Information and Availability
Southern Athletica offers apparel, accessories, gift cards, and related merchandise.
We make reasonable efforts to ensure product descriptions, photographs, colors, materials, sizing information, and specifications are accurate.
However, product appearance may vary because of device displays, lighting, manufacturing tolerances, and other factors.
Product availability, descriptions, and specifications may change without prior notice.
We reserve the right to discontinue products or limit quantities, subject to applicable law.
If merchandise is defective, materially misdescribed, or otherwise fails to conform to applicable legal requirements, please contact our customer service team.
Nothing in these Terms limits applicable statutory rights or remedies.
5. Pricing, Taxes, and Payment
Unless otherwise indicated, prices displayed on our U.S. website are in U.S. dollars.
Applicable taxes, shipping charges, and other disclosed fees will be calculated or presented during checkout.
We reserve the right to correct genuine typographical, pricing, and listing errors.
If a material error affects an order, we may contact you to confirm the correct information or cancel the affected order where permitted by law.
If payment has already been collected for a canceled order, we will refund the applicable amount.
We will not impose additional charges beyond those authorized by the customer without obtaining any additional consent required by law.
Payments are processed through Shopify and authorized payment service providers.
By submitting payment information, you represent that you are authorized to use the selected payment method.
We may use fraud-prevention and transaction-verification services to protect customers and our business.
6. Order Acceptance and Cancellation
Submitting an order constitutes an offer to purchase the selected merchandise.
An automated order confirmation acknowledges receipt but does not necessarily constitute final acceptance.
Southern Athletica may decline or cancel an order before shipment for legitimate reasons, including:
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Product unavailability.
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Material pricing or listing errors.
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Payment authorization failures.
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Suspected fraudulent or unauthorized transactions.
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Applicable shipping or legal restrictions.
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Material violations of these Terms.
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Other legitimate operational circumstances.
We may establish reasonable purchase quantity limits to prevent fraudulent purchasing, inventory abuse, or unauthorized commercial resale.
If an order is canceled after payment has been collected, we will issue the appropriate refund.
We may contact customers to verify transaction details when reasonably necessary.
7. Resale and Commercial Purchasing
Unless expressly authorized, products purchased through our consumer storefront are intended for personal use, gifting, or other lawful noncommercial purposes.
We reserve the right to limit or cancel orders reasonably believed to involve unauthorized commercial resale, fraudulent purchasing, or attempts to circumvent purchase limits.
We may consider purchasing patterns, order quantities, and other legitimate indicators when evaluating suspected abuse.
Nothing in this section prohibits lawful resale or other activity protected by applicable law.
8. Shipping and Delivery
Shipping methods, charges, estimated delivery times, geographic restrictions, and eligibility for complimentary shipping are governed by our published Shipping Policy.
Current shipping thresholds and promotional offers are subject to the terms disclosed on our website and during checkout.
Delivery estimates are not guarantees unless expressly stated otherwise.
Shipping delays may result from carrier disruptions, weather, holidays, customs procedures, or circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information.
If an order is lost, damaged, delayed, or delivered incorrectly, please contact our customer service team.
Responsibility for delivery issues and available remedies will be determined under applicable law and our Shipping Policy.
Nothing in these Terms eliminates consumer rights concerning undelivered or nonconforming merchandise.
9. Returns, Exchanges, and Refunds
Purchases are subject to Southern Athletica's published Return Policy.
Eligible merchandise may generally be returned within 15 days of delivery, subject to applicable eligibility requirements, exclusions, and procedures.
Items must generally be new, unworn, and accompanied by original tags, except where applicable law requires otherwise.
Customers may have the option to purchase Redo Protection at checkout for eligible return shipping and related benefits, subject to the disclosed program terms.
Full-Order Return Fee
For orders that qualify for complimentary outbound shipping, a $10 Full-Order Return Fee may apply when all items are returned for a refund to the original payment method, as described in our Return Policy.
Any applicable fees and conditions must be disclosed in accordance with applicable law.
No fee will be imposed where doing so would unlawfully restrict remedies for defective, materially misdescribed, or nonconforming merchandise.
We encourage customers to review our Return Policy before completing a purchase.
10. Promotions, Discounts, and Special Offers
Southern Athletica may offer promotional pricing, discount codes, limited-time offers, and other incentives.
Unless otherwise expressly stated:
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Offers are subject to availability.
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Promotional discounts cannot be combined.
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Codes may have expiration dates or usage limits.
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Promotional codes have no cash redemption value.
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Certain merchandise may be excluded.
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Offers may be limited to specified customers, products, or transactions.
Material promotional restrictions will be disclosed in connection with the applicable offer.
We reserve the right to correct genuine promotional errors or discontinue offers prospectively, subject to applicable law and existing customer commitments.
11. Gift Cards
Southern Athletica gift cards are subject to the terms disclosed at purchase and applicable federal and state laws.
Gift cards may be redeemed for eligible merchandise and are not redeemable for cash except where required by law.
Any expiration dates, fees, redemption restrictions, or replacement conditions will comply with applicable law.
Customers should safeguard gift card information and promptly report suspected unauthorized use.
We reserve the right to investigate suspected gift card fraud and take reasonable protective measures.
12. Intellectual Property Rights
All original website content, including trademarks, logos, product names, photographs, graphics, product descriptions, website designs, and other proprietary materials, is owned by Southern Athletica LLC or used with authorization from applicable rights holders.
These materials are protected by copyright, trademark, and other intellectual property laws.
We grant customers a limited, nonexclusive, nontransferable, revocable permission to access and use our website for lawful personal shopping purposes.
Except as permitted by law, you may not reproduce, distribute, modify, publish, sell, commercially exploit, or create unauthorized derivative works from our protected content without prior written permission.
You may not use the Southern Athletica name, logo, product photography, or branding in a manner that falsely suggests sponsorship, endorsement, or affiliation.
Nothing in these Terms transfers ownership of our intellectual property.
13. Copyright and Intellectual Property Complaints
Southern Athletica respects the intellectual property rights of others.
If you believe content appearing on our website infringes your copyright or other intellectual property rights, please contact support@southernathletica.com.
Your notice should identify the material at issue, its location on our website, the rights you believe are affected, and sufficient contact information for us to respond.
We may investigate complaints and remove or restrict access to content when appropriate.
Formal notices under the Digital Millennium Copyright Act must satisfy applicable statutory requirements and be directed to the appropriate designated agent, if one has been registered.
Nothing in this section limits rights or procedures available under applicable intellectual property laws.
14. Customer Reviews and Submitted Content
Customers may submit reviews, photographs, comments, feedback, or other content through our Services.
By submitting content, you represent that you have the rights necessary to provide it and that your submission does not violate applicable law or the rights of others.
You retain ownership of your original content.
You grant Southern Athletica a nonexclusive, worldwide, royalty-free license to reproduce, display, distribute, adapt, and use submitted content in connection with operating and promoting our business, subject to applicable law and any additional permissions required for particular uses.
We may moderate or remove content that is fraudulent, unlawful, abusive, misleading, infringing, or otherwise violates these Terms.
We do not require positive reviews and will not penalize customers for submitting lawful, honest feedback.
Nothing in these Terms restricts rights protected under applicable consumer review laws.
15. Third-Party Services and External Links
Our website is powered by Shopify and may incorporate services provided by independent third parties.
These may include payment processors, shipping carriers, marketing platforms, analytics providers, customer service applications, and returns management services.
Third-party services may be governed by separate terms and privacy policies.
We do not control all independent third-party services and are not responsible for their independent conduct beyond obligations imposed on us by applicable law.
Links to external websites are provided for convenience and do not necessarily constitute endorsement.
Nothing in this section limits legal responsibilities Southern Athletica may have for third-party technologies integrated into our Services.
16. Privacy and Personal Information
Our collection, use, disclosure, and retention of personal information are described in our Privacy Policy.
Customers should review that policy for information about cookies, advertising technologies, customer data, and applicable privacy rights.
Use of our Services does not constitute consent to data processing where separate consent is required by law.
Privacy rights requests may be submitted using the methods described in our Privacy Policy.
17. Email, SMS, and Electronic Communications
By providing contact information in connection with a transaction, you may receive electronic communications reasonably necessary to fulfill orders, provide customer service, maintain account security, or meet legal obligations.
Promotional email and SMS communications are subject to applicable consent requirements.
Marketing consent is not a condition of purchase.
Customers may unsubscribe from promotional emails using the unsubscribe link included in those messages.
Customers receiving promotional text messages may opt out by replying STOP.
Additional Mobile Terms may apply to our SMS marketing program.
Where permitted by law, electronic communications and notices may satisfy applicable written communication requirements.
You are responsible for maintaining accurate contact information so that we can communicate with you regarding your transactions.
18. Website Accessibility
Southern Athletica is committed to improving the accessibility and usability of its website for all customers, including individuals with disabilities.
Our accessibility objectives and contact information are described in our Accessibility Statement.
If you experience difficulty accessing our website, reviewing product information, or completing a purchase, please contact support@southernathletica.com.
We welcome accessibility feedback and will make reasonable efforts to provide assistance and address reported barriers.
Nothing in these Terms limits rights or remedies available under applicable disability access laws.
19. Website Availability and Security
We make reasonable efforts to maintain the functionality, reliability, and security of our Services.
However, our website may occasionally experience interruptions, maintenance, technical errors, or service disruptions.
We do not guarantee uninterrupted access or error-free operation.
We may temporarily restrict website functionality when reasonably necessary for maintenance, security, fraud prevention, or other legitimate operational purposes.
You agree not to attempt to compromise the security or integrity of our systems.
20. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our website and its informational content are provided on an "as available" basis.
We disclaim warranties concerning uninterrupted website availability, error-free operation, or freedom from technical disruptions to the extent legally permitted.
Except for express warranties we provide and warranties that cannot lawfully be excluded, implied warranties are disclaimed to the maximum extent permitted by applicable law.
Nothing in this section excludes statutory warranties, protections, or remedies concerning defective, damaged, materially misdescribed, or nonconforming products.
21. Limitation of Liability
To the maximum extent permitted by applicable law, Southern Athletica LLC and its officers, employees, agents, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of our website or Services where such limitations are legally enforceable.
This limitation does not apply to liability that cannot lawfully be excluded or limited.
Nothing in these Terms excludes liability for fraud, will